About Hillcrest

Our Promise to You

Our promise to you is to provide insurance knowledge, efficient service and timely claims assistance. It is our goal to save you time. By analyzing your business risks, we can work with you to design the proper insurance for your specialized operations and employee concerns. Our agents are knowledgeable and experienced in both standard insurance products and excess lines. What makes Hillcrest different is that we are a broker. We are able to give you a complete package. Our agents are able to access more insurance companies that are outside the standard marketplace, giving you the unique opportunity to combine your insurance coverage in both standard and excess lines. We also provide special programs for environmental, self storage and healthcare clients. These special program packages include important coverages that clients need to pay for claims.

Timely Support

Our clients rely on us to provide Certificates of Insurance when they need them. We answer our phone. We return emails. We check our messages. We are available.

Innovative Ideas

Many of our clients came to us because they cannot find insurance through standard companies. We find solutions to problems and coverage in specialty programs.


We work with our clients the way they want. Mail, fax, email, phone, in person – We communicate with our clients in the best way for them and their business operations.

Clear Communications

Our clients receive detailed proposals for new policies and at renewal time. We analyze the policies and present our clients with information to make informed decisions.

Hillcrest Agency History

Diane Vizzo started Hillcrest Agency in 1998 to insure difficult risks in Connecticut. Apartment buildings, distressed properties, and development sites with environmental issues were among the first locations to be insured through the Agency.

Today, the Agency provides Commercial Insurance for all types of companies throughout the Northeast. Environmental insurance continues to be our specialty, with coverage for consultants, engineers and transportation risks. Many healthcare professionals come to Hillcrest Agency for our expertise in placing Professional Liability. Individuals insure their homes, autos and collections with us, especially those with distinctive high value homes and coastal properties. Personal clients receive the same detailed annual reviews as our business owners.

The staff at Hillcrest Agency are licensed agents with the ability to provide timely service and appropriate coverage. Should a claim occur, we encourage all clients to call us first, to talk about the insurance coverage and their expectations for the claim process.

Risk Analysis for Clients

Risk analysis can be a complex process.  Let us handle that process for you, so you can stay focused on your company.  We analyze your business risks and provide a comprehensive insurance review.

Professional Certificate Preparation

Our agents work closely with you to provide Certificates of Insurance in a timely manner.  We know how important it is to have proper evidence of insurance for a project, real estate closing or new purchase.

Competitive Insurance Quotations

We are able to give you a complete insurance package.  Our agents have access to both standard insurance carriers and companies in the excess marketplace to find competitive coverage and premiums, even for difficult risks.

Professional Partners

You have the advantage of working with the Professional Partners of Hillcrest Agency.  National brokers, insurance consultants, and special program managers work with Hillcrest agents to give our clients more options for coverage and lower premiums.

Annual Insurance Reviews

Hillcrest Agency aims to be proactive rather than reactive.  We understand businesses are constantly changing.   Each year, we contact our clients to analyze their business risks and work with them to update their coverage while managing their insurance premiums.

Please visit our Services page to learn more about our Commercial, Environmental, & Specialty Insurance Services.



P: 860-339-5534

F: 860-339-5659



Hillcrest Agency

1201 Boston Post Rd.

Westbrook, CT 06498