Claims Information

Have a Claim?

Call Hillcrest Agency First


Call Hillcrest Agency, FIRST. One of the primary benefits of insuring through an Independent Insurance Agency is the help available to you when you have a claim.

You will be able to reach an agent at Hillcrest Agency during business hours – and in the event of an emergency, an after-business-hours alternate phone number is provided on the Agency’s voicemail.

Need Clean-Up Services or an Auto Repair Shop?

Our staff works closely with independent professionals who assist with claims. We can recommend adjusters, remediation contractors and auto repair shops you can trust. While the insurance company may suggest a contractor, you have the ability, as the Insured, to choose the contractor that you trust.

(860) 339-5534

Important Claim Guidelines

Property Loss

Damage to buildings or contents should be left for the adjuster to see. If you must clean up or move anything, take pictures if possible. Protecting property from further damage is also important. Water damage in particular should be addressed quickly to prevent mold. Hillcrest can recommend contractors that specialize in clean-up and restoration.

Automobile Claims

If you are involved in an auto accident, try not to move the vehicles until the police arrive, and the accident details are established. Take pictures if you are able. Obtaining insurance, license and contact information of the other parties involved is helpful. Be aware of statements made to the police by others. Call a friend, family member or the Agency for assistance if needed.

Liability Claims

Let us know about any incidents that have occurred involving Bodily Injury or Property Damage. Coverage discussions and prompt reporting is important for Liability claims.

Workers Compensation

Injured workers should be treated immediately. Make sure that employees understand in advance that injuries occurring on the job are to be reported right away. Delays in reporting injuries may result in additional treatment(s), liabilities and claims – and thus may also result in additional.

How We Save Time
For Our Clients

Hillcrest agents streamline the paperwork, provide fast turnaround for service requests and coordinate claims so our clients can spend time growing their business.

Phone: 860-339-5534
Fax: 860-339-5659

Hillcrest Agency
1201 Boston Post Rd.
Westbrook, CT 06498

How can we help you today?

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P: 860-339-5534

F: 860-339-5659


Hillcrest Agency

1201 Boston Post Rd.

Westbrook, CT 06498